FAQ

Where are your clients from?
Addiction doesn’t discriminate and neither do we. While many of our clients are from the northeast, we work with families across the country. Our community has become the foundation of our clients’ recovery offering a home base and safe space for our clients, even after they transition into independent living. Clients are joining our community, staying in the area and maintaining sobriety.

Do you work with men only?
No. We have both male and female clients. While our transitional living facility is for men only, we provide case management, recovery coaching, sober companions and interventions for both men and women.

Is the facility supervised?
The founders of Release have built a team with vast experience in the field of recovery. There are staff members onsite 24/7 to ensure the safety and well-being of each and every client.

Do you allow medications at your transitional living facility?
Yes. We work closely with highly qualified doctors who help steer our clients medication protocols on a case by case basis. There is significant evidence supporting MAT (Medication Assisted Treatment). We believe that the “A” in MAT remains “Assisted” and is not replaced by “As”. We do this by exposing out clients to different recovery methods and communities.

Are your transitional living clients drug tested on-site?
Yes, safety is our number one priority. All clients are required to breathalyze nightly. Our clients are randomly drug tested 3-4 times a week. Drug testing is performed using a 12-panel drug test. Urine samples are periodically sent out for lab testing. Release utilizes a Sober Link, a portable breathalyzer, as an additional layer of support for clients who are approved to leave the property overnight. Overnight passes are typically granted to clients after their first one to two months at Release and approved by a case manager, with the family’s knowledge and consent.

What happens if a client relapses?
Relapse can be a part of the recovery process. Our clients are surrounded by a team of professionals who have comprehensive experience navigating relapse. If the client is a transitional living resident he cannot stay in the community until the relapse has been addressed and he is medically cleared to return by a doctor. We will remain engaged with the family and the client through the relapse to provide support and ensure everyone’s safety. We believe in second chances and will not turn our clients away if they are willing to re-commit to their recovery.

Can clients work or go to school while living at your facility?
Yes. We work with our clients to build a robust schedule that includes work, school and volunteering. Clients spend their first 30 days at Release focusing solely on their recovery. If there are extenuating circumstances and a client needs to return to his full time job, we will work with his treatment team to create a recovery schedule that supports his return to work. Once clients have established their foundation by meeting our early recovery expectations, clients will work with their case manager to select a school track or work track. We work closely with our clients to support them as they transition back to a school or work environment.

What do your clients do in their free time?
Recovery isn’t a punishment and we are committed to creating positive experiences for our clients by showing them that they can have fun in recovery. We provide opportunities for our clients to go hiking, surfing, kayaking and bowling. Our clients attend baseball games, camping trips, comedy shows, dinners out and barbecues . We also encourage our clients to plan events for the community. We will often times give our clients a budget and ask them to plan a fun experience for the community.

Can clients have cell phones and laptops?
Our clients are then permitted to have their cell phones and laptops as our program teaches clients how to integrate the real world into their early recovery. We reserve the right to hold a client’s laptop or cell phone for him if at anytime we determine his phone or laptop is deterring his recovery process.

What are your service fees?
We are happy to provide a breakdown of our service fees and what is included with each service. Please call us directly at (914) 588-6564 or (800) 678-2196

Do you take insurance?
No, we do not take insurance but we have worked hard to forge partnerships with local clinical providers, most of whom take insurance.

Do you provide refunds?
While we encourage our clients and families to make a 3 month commitment to working with our team, we bill monthly and do not ask our families and clients to sign a long term contract. Refunds are considered on a case by case basis.

GIVE THANKS. LIVE LIFE. RELEASE.