The assigned case manager will collaboratively design an individualized treatment plan that aligns with the client's goals. The case manager will assess areas where the client may need specific training, guidance, or empowerment to build certain aspects of their life. The case manager's role is to effectively communicate on a weekly basis with the 24/7 residential staff to ensure they assist in holding the client accountable for daily goals. Additionally, the case manager will work with the client's clinical team for further support and supervision during clinical sessions, and engage with the client's familial support system to advocate for the client and help the family through transitions, as well as educate them on the recovery process.

The assigned case manager will maintain regular communication with the client's designated clinical team to review the client's strengths, weaknesses, and areas for growth. This collaboration ensures that the residential and clinical teams work together to strengthen the client's sense of accountability. As the client navigates adjustments in their daily life and overall lifestyle, it is essential that they develop attunement skills to regulate their nervous system, along with other therapeutic tools addressed in clinical settings, to ensure a healthy response to treatment.

The assigned case manager's role is to communicate with the family weekly and assist them in developing their own parallel recovery system. These check-ins provide the family with coaching and guidance to ensure the entire family is aligned in their healing process. Family members are encouraged to attend Release's weekly family support offerings, as well as quarterly family weekends, to receive adequate support.